The ICRM system was born out of a 10 year experience of guiding Insurance Brokers to be the best they can be with the latest Microsoft technologies. 

Our commitment has been recognized at the following events and awards: 

ICRM is a finalist at 'The Finnies' 2025

ICRM announced as a finalist at the FinTech Australia (The Finnies) Awards 2025!

We're super excited that ICRM Systems and our parent company TTS have been announced as a finalist at the FinTech Australia (The Finnies) Awards 2025 in the category of Insurtech Excellence to be held in Sydney on June 26th.

For more information visit Finalists — The Finnies.

ICRM listed on the Microsoft Marketplace (AppSource)

The ICRM BrokerBot and the ICRM Intelligent CRM has been listed on Microsoft AppSource.  

The ICRM BrokerBot on AppSource:

https://appsource.microsoft.com/en-us/product/saas/ttsolutions1603335428585.icrmbrokerbot?tab=Overview

The ICRM Intelligent CRM on AppSource:

https://appsource.microsoft.com/en-us/product/saas/ttsolutions1603335428585.icrmsaas?tab=Overview 

ICRM presenting at ITC Asia in Singapore

Our CEO, Ben James, presenting at the ITC Asia Conference in Singapore on Thursday June 5th.

His session 'Leveraging AI-driven automation for Insurance Brokers' will include:

👉 How brokers can best leverage Agentic AI in their businesses
👉 Using AI Agents to reduce churn and optimize renewals
👉 Balancing customer engagement with AI automation
👉 Growing your practice with the latest AI technologies

For more information visit https://asia.insuretechconnect.com/

We’re looking forward to attending and presenting at the conference and discussing how AI can solve common challenges in the broker industry.

ICRM shortlisted to final 4 entries for the DXC Insurance Innovation Pitch at the University of Sydney

Our CEO Ben James presenting at the DXC Invitational 2024 at University of Technology Sydney, discussing the benefits and features of ICRM Systems for the Insurance Broker industry.

Watch the pitch below.